Tourist eSIM
In this guide we will walk you through the quick and easy process of setting up your A1 eSIM you received on your email. With just a few steps, you'll be ready to enjoy your mobile connection — no physical SIM card needed.
Before you begin, make sure your device supports eSIM technology, as not all devices are compatible. And make sure you're connected to mobile data or Wi-Fi.
Let’s get started!
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Choose your device and follow instructions
Android
iOS

Android eSIM setup guide

To install your A1 eSIM on an Android device, simply follow the steps below.

Open the email with your eSIM activation info and screenshot the QR code.
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Open the email with your eSIM activation info and screenshot the QR code.

Open Settings and tap on Connections.
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Open Settings and tap on Connections.

Tap SIM manager.
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Tap SIM manager.

Select Add eSIM.
4

Select Add eSIM.

Set your new eSIM as the preferred SIM for calls, messages, and data.
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Set your new eSIM as the preferred SIM for calls, messages, and data.

Choose the QR code from your photo gallery or scan it from the email on another device.
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Choose the QR code from your photo gallery or scan it from the email on another device.

Tap Add, wait for the eSIM to install, and enter the PIN provided in the email.
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Tap Add, wait for the eSIM to install, and enter the PIN provided in the email.

Set your new eSIM as the preferred SIM for calls, messages, and data.
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Set your new eSIM as the preferred SIM for calls, messages, and data.

iPhone eSIM setup guide

If you are installing the eSIM on the same device where you received the QR code, follow "From Email" instructions. If you want to install it on a different device, use "Scanning the QR Code" instructions.

From email

Open the email with your eSIM activation info and long press the QR code.
1

Open the email with your eSIM activation info and long press the QR code.

Tap Add eSIM.
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Tap Add eSIM.

Tap Allow
3

Tap Allow

Your new eSIM is ready to activate, press Continue
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Your new eSIM is ready to activate, press Continue

Tap Done. Activation of the eSIM completed!
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Tap Done. Activation of the eSIM completed!

Set your new eSIM for Mobile Data
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Set your new eSIM for Mobile Data

You can change your default SIM for calls and messages anytime in your settings.
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You can change your default SIM for calls and messages anytime in your settings.

Scanning the QR code

Go to Settings and tap Mobile services.
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Go to Settings and tap Mobile services.

Tap Set Up Mobile Services.
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Tap Set Up Mobile Services.

Tap Use QR Code and scan the QR code you have received.
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Tap Use QR Code and scan the QR code you have received.

After scanning the QR code, activate the eSIM by pressing Continue.
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After scanning the QR code, activate the eSIM by pressing Continue.

Tap Done. Activation of the eSIM completed!
5

Tap Done. Activation of the eSIM completed!

Set your new eSIM for Mobile Data
6

Set your new eSIM for Mobile Data

You can change your default SIM for calls and messages anytime in your settings.
7

You can change your default SIM for calls and messages anytime in your settings.

Frequently Asked Questions

Can I transfer an eSIM from one device to another?

Yes, you can. It is mandatory to delete the installed eSIM profile on the device that is currently using the eSIM.

Can I use an eSIM in a tablet, smartwatch, etc.?

Yes, if your device supports the eSIM standard.

Can I have both an eSIM and a physical SIM in the same device?

It depends on the device you are using. Some devices have the ability to use both types of SIM.